METHODOLOGY FOR ROOT CAUSE ANALYSIS (RCA)
Root Cause Analysis (RCA) is a structured methodology used to identify the underlying causes of problems, incidents, or failures. It aims to go beyond addressing immediate symptoms and instead seeks to understand the fundamental reasons why an issue occurred. The primary goal of RCA is to prevent the recurrence of problems by addressing their root causes. It helps organizations improve processes, systems, and performance by understanding why things go wrong.
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